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Customer Experience
Transform industries with AI insights - unlocking the potential of smart solutions
Customer Experience
Customer Experience
The Importance of Customer Experience (CX) in the Digital Age
What is Customer Experience? Customer experience (CX) refers to the total journey a customer goes through when interacting with a brand or business. This encompasses every touchpoint, from initial discovery and engagement to purchasing and post-purchase support. In the digital age, CX includes online interactions such as website navigation, social media engagement, and customer service […]
