Service // All DevOps services
Focus on Growth with Hassle-free Managed DevOps
Focus on growth while we manage your infrastructure. Our managed services ensure reliable operation, security, and optimization of your DevOps tools. From monitoring to scaling, we handle it all, freeing your resources for strategic initiatives.
OUTCOMES
What this work is measured on.
The outcomes engagements in this practice aim at, and how we track them.
The availability target is agreed in your contract, and we report actual uptime against it every month, straight from your monitoring.
We record what your infrastructure costs before we take over, then rightsize and review usage continuously against that baseline.
Every incident gets a timestamped record from alert to fix, so response and resolution times are facts you can audit, not claims.
Monitoring and alerting run 24/7, and the escalation path, on-call rota, and named contacts are agreed before we go live.
WHERE THIS SITS // CWR90
This is Run work: days 61-90 of the 90, and every day after. Production is the starting line.
COVERAGE
What the engagement covers.
From strategy to implementation, every layer of the build is owned.
Infrastructure Management
Complete management of cloud infrastructure, servers, and networking with optimization and scaling.
CI/CD Pipeline Management
Fully managed CI/CD pipelines with maintenance, optimization, and continuous improvement.
Security & Compliance
Comprehensive security management with threat monitoring, vulnerability assessment, and compliance maintenance.
24/7 Monitoring & Alerting
Continuous monitoring with intelligent alerting, automated responses, and proactive issue prevention.
Backup & Disaster Recovery
Automated backup systems and disaster recovery planning with tested recovery procedures.
Performance Optimization
Continuous performance monitoring and optimization for maximum efficiency and cost-effectiveness.
INDUSTRIES
Where this already runs.
Sector experience that shortens the path from scoping to shipping.
SaaS Companies
Fully managed infrastructure for scalable SaaS platforms and applications
E-commerce
Managed DevOps for high-traffic e-commerce sites with peak performance
FinTech
Secure, compliant managed services for financial technology platforms
Healthcare Tech
HIPAA-compliant managed DevOps for healthcare applications and services
Media & Streaming
Managed infrastructure for content delivery and streaming platforms
Gaming
High-performance managed DevOps for gaming platforms and services
PROCESS
How the work runs.
A fixed sequence with sign-off gates, so you always know where the engagement stands.
- 01
Infrastructure Assessment
Evaluate current infrastructure and define managed service requirements
- 02
Service Design & Planning
Design managed service architecture and create implementation plan
- 03
Migration & Setup
Migrate to managed infrastructure with comprehensive testing
- 04
Ongoing Management
Provide continuous management, monitoring, and optimization
FAQ // QUESTIONS
Frequently asked questions.
Direct answers about scope, timelines, and how delivery works.
What is included in managed DevOps services?
Managed DevOps services include infrastructure management, CI/CD pipeline maintenance, security and compliance monitoring, 24/7 system monitoring, backup and disaster recovery, performance optimization, patch management, and technical support. We handle all operational aspects of your DevOps environment.
How do you ensure high availability and uptime?
We ensure high availability through redundant infrastructure, automated failover, proactive monitoring, regular health checks, load balancing, disaster recovery planning, and 24/7 expert support. The availability target is written into your SLA before we start, and we report actual uptime against it every month, so the number you hold us to comes from your monitoring, not our marketing.
What level of support and communication do you provide?
We provide 24/7 technical support, dedicated account management, regular reports and reviews, transparent communication channels, escalation procedures, and proactive notifications. You'll have direct access to our DevOps experts and regular updates on system performance and improvements.
How do managed services help reduce costs?
Managed services reduce costs through optimized resource utilization, automation of manual tasks, preventive maintenance, expert management reducing downtime, elimination of hiring and training costs, and predictable monthly pricing. We optimize your infrastructure for both performance and cost efficiency.
How long does it take to transition to managed DevOps?
Onboarding runs weeks to months depending on scope: the number of environments, how much is already documented, and how much monitoring needs to be in place before we can operate responsibly. The ongoing managed service then continues for as long as the contract does. We do not take over systems we cannot yet see into, so the transition length is set by what safe operation requires.
What do you need from us to take over DevOps operations?
Access under your control: accounts in your cloud, your repositories, and your monitoring, granted through roles you can revoke. We also need existing runbooks or time with the people who hold that knowledge, and a named contact for escalation decisions. Missing documentation is something we build during onboarding, not a blocker.
Who owns the infrastructure and pipeline code if we end the managed service?
You do, from day one. Everything we operate lives in your cloud accounts and your repositories, and every script, pipeline, and runbook we write is committed there as source. If you leave, you keep a fully documented setup; managed DevOps should be a service you choose to keep, not one you are locked into.
How do we know managed DevOps is actually improving things?
We baseline before we take over: uptime, incident counts, time to restore, and run cost, taken from your monitoring and your bill. The monthly report then tracks the same numbers against that baseline, so improvement is your data moving, not our commentary.
How do you handle security and compliance in managed operations?
Patching, vulnerability monitoring, access reviews, and audit trails are part of the standing service, mapped to the frameworks you answer to such as SOC 2, HIPAA, or PCI DSS. Access is role-based and revocable, and our own delivery processes are certified to ISO 9001:2015 and appraised at CMMI Level 5.
How is managed DevOps priced?
As a monthly retainer, scoped in a proposal after an engineering call and sized to your environment and the coverage you need. One-off work such as migrations is quoted separately as fixed scope. We do not publish amounts because the honest number depends on what we would be operating.
Ready for Hassle-free DevOps Management?
Focus on your core business while we handle all aspects of your DevOps infrastructure and operations
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